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FAQ

Frequently Asked Questions

Everything You Need to Know

Whether you're ordering custom shirts for your business, launching a clothing brand, or planning a special event, we've answered many of the most common questions below. If you don't see what you're looking for, feel free to contact us—we're always happy to help.


General Questions

Where are you located?

Backwoods Print operates from our 14,000-square-foot production and distribution facility in Huntington, Texas, where every screen-printed order is produced in-house.


Do you ship nationwide?

Yes. We proudly serve businesses, organizations, schools, apparel brands, and military units throughout the United States.


Are you veteran-owned?

Yes. Backwoods Print is a proudly veteran-owned business built on integrity, quality, and exceptional customer service.


What types of customers do you work with?

We work with:

  • Businesses
  • Clothing Brands
  • Schools
  • Churches
  • Nonprofits
  • Sports Teams
  • Military Units
  • Law Enforcement
  • Fire Departments
  • Municipalities
  • Events & Festivals

Ordering

What is your minimum order?

Our minimum order for custom screen printing is 36 pieces.

For custom cut & sew manufacturing, the minimum order is 300 pieces per style.


Do you offer rush orders?

Yes. Rush production may be available depending on our production schedule. Contact us as early as possible if you have a deadline.


How long does production take?

Most orders are completed within 7–10 business days after artwork approval and payment (if applicable).

Larger or specialty projects may require additional production time.


Can I reorder previous designs?

Absolutely. Once your artwork is on file, reordering is quick and easy.


Artwork

What file types do you accept?

Preferred file formats include:

  • AI
  • EPS
  • PDF
  • SVG
  • High-resolution PNG

If you're unsure whether your artwork will work, send it to us and we'll review it.


What if I don't have artwork?

No problem.

Our team can help prepare your artwork or create it for you with our graphic designer.


Will I receive a proof?

Yes.

We'll send you an artwork proof for approval before production begins.


Apparel

Do you provide the shirts?

Yes.

We source premium apparel from trusted manufacturers including Bella+Canvas, Next Level, Comfort Colors, Richardson, and many others.

If you're looking for a specific brand, just let us know.


Can I provide my own garments?

In many cases, yes.

Contact us before purchasing garments so we can confirm they're suitable for screen printing.


What brands do you recommend?

We'll recommend the best garment based on your budget, intended use, and desired fit.

Whether you're looking for promotional shirts or premium retail-quality apparel, we'll help you choose the right option.


Screen Printing

How many colors can you print?

Our equipment allows us to print designs with 1 to 10 colors.

If you're unsure about your design, we'll recommend the best printing method.


Will the print last?

Yes.

We use professional inks and production techniques designed to create durable, retail-ready prints that hold up wash after wash.


Private Label Manufacturing

What is private label manufacturing?

Private label manufacturing allows you to create apparel branded entirely as your own.

Instead of standard manufacturer labels, your garments can feature your own branding, packaging, and finishing touches.


What private label services do you offer?

We offer:

  • Printed Neck Labels
  • Woven Labels
  • Hang Tags
  • Folding
  • Poly Bagging
  • UPC Barcode Labels
  • Retail Packaging
  • Fulfillment Services

Can you print custom neck labels?

Yes.

We offer printed neck labels that replace standard manufacturer branding, creating a clean retail appearance.


Do you offer custom cut-and-sew apparel?

Yes.

For brands looking to create fully custom garments, we offer cut-and-sew manufacturing tailored to your specifications.

We can customize:

  • Fabric
  • Weight
  • Fit
  • Colors
  • Collar
  • Labels
  • Packaging

Minimum order:

300 pieces per style


Fulfillment

Do you offer fulfillment?

Yes.

We can fold, bag, label, barcode, and prepare apparel for direct shipping to customers or retail locations.


Can you ship directly to my customers?

Yes.

We offer fulfillment services for apparel brands and businesses.


Custom Hats

Do you make hats?

Yes.

We offer custom embroidered hats, leather-patch hats, woven-patch hats, PVC patches, and overseas-manufactured custom hats.


Patches & Challenge Coins

What types of patches do you offer?

We offer:

  • PVC
  • Leather
  • Woven
  • Embroidered
  • Printed
  • Hook & Loop

Do you make challenge coins?

Yes.

We produce custom challenge coins for military units, law enforcement, fire departments, businesses, and organizations.


Payment Policy

What payment is required to start my order?

To keep production on schedule and ensure materials are reserved for your project, we require the following:

Custom Screen Printing & Standard Orders

  • 100% payment is required before production begins.

Private Label & Custom Manufacturing

  • A 50% deposit is required to begin production.
  • The remaining balance is due prior to shipment unless other payment terms have been agreed upon in writing.

Why do you require payment in advance?

Every order is custom-made specifically for you. Once production begins, garments are decorated or manufactured to your specifications and cannot be resold.

Requiring payment before production allows us to:

  • Reserve production time
  • Order garments and materials
  • Keep projects on schedule
  • Provide consistent turnaround times

Purchase Orders

For qualified government agencies, schools, municipalities, and approved businesses, purchase orders may be accepted upon prior approval.

Please contact us before placing your order if you require purchase order terms.


What payment methods do you accept?

We accept major credit cards and other standard business payment methods. If you have specific billing requirements, let us know during the quoting process.


Why Choose Backwoods Print?

Why should I choose Backwoods Print?

We're more than a screen-printing company.

Backwoods Print is the production team behind Bunker 27, a nationally recognized apparel brand with 10 retail locations across the United States.

We understand apparel from concept to retail because we build, manufacture, and sell our own products every day.

That experience helps us create apparel that not only looks great but also represents your brand professionally.


Still Have Questions?

Our team is ready to help.

📞 (936) 237-5030

✉️ sales@backwoodsprint.com